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Frequently asked questions
Common questions about how yalla works, how payment is protected, and what happens in the app.
No. This site explains how yalla works. All listing, buying, and payment happens inside the app.
TradeSafe, South Africa's longest-running digital escrow service, under Standard Bank oversight and insured. The funds never pass through a yalla bank account at any point.
Once the buyer has confirmed delivery. TradeSafe then releases the funds.
Listing is free for sellers, who set the amount they want to receive. TradeSafe's escrow fee and yalla's service fee are added to that to make the listed price. yalla's fee starts at 3% and falls to 0.5% as an order grows, with an R10 minimum per order, so a bigger order costs less per item.
An auction gives you settlement you can trust, but only on the sale day and only at the ring. yalla gives you the same payment protection without the date or the drive.