Get in Touch
Questions about a listing, an escrow payment, or a fee you did not expect — we read every message.
Placeholder quote for layout — a real customer story replaces this before launch. Knowing the money is already in escrow before I load changes the whole conversation.
Placeholder Seller
Free State · sample quote
Common questions about how Yalla works, how payment is protected, and what happens in the app.
No. This site explains how Yalla works. All listing, buying, and payment happens inside the app.
TradeSafe, South Africa's longest-running digital escrow service, under Standard Bank oversight and insured. The funds never pass through a Yalla bank account at any point.
Once the buyer has physically inspected the animals and confirmed they are satisfied. TradeSafe then releases the funds, splitting the seller's payment and Yalla's fee in a single instruction.
Listing is free for sellers. Buyers pay one protection fee at checkout, shown in full before you commit to the purchase.
You raise it at inspection, before the money is released. Because nothing has been paid out yet, the dispute is resolved while the funds are still protected.
An auction gives you settlement you can trust, but only on the sale day and only at the ring. Yalla gives you the same payment protection without the date or the drive.